Legal

Privacy Policy

Last Updated: January 1, 2025  ·  Effective Date: January 1, 2025
Note: This is a professional draft. Review with qualified legal counsel before publishing.

1. Introduction

Gregarious Media LLC ("we," "us," or "our") operates gregariousmedia.ai and related services. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using our Site or Services, you agree to the practices described in this Policy.

2. Information We Collect

Information You Provide

When you interact with our Site or Services, we may collect: name, email address, phone number, and business name; business type, lead volume, and details submitted through contact or intake forms; your selected next step or intent (e.g., demo request, call booking); and communications you send us via email, SMS, or web forms.

Information Collected Automatically

When you visit our Site, we and our service providers may automatically collect: IP address, browser type, device information, pages visited, time on page, referring URLs, and cookie or tracking pixel data.

Information from Third Parties

We may receive information from third-party platforms including advertising networks, analytics providers, CRM tools, and communication platforms used to support our operations.

3. How We Use Your Information

We use collected information to: respond to inquiries and deliver the Services you request; route you to the appropriate next step based on your stated intent (demo, calculator, or call); send follow-up communications via email and/or SMS consistent with your consent at submission; operate automated follow-up sequences as part of our lead management process; improve our Site, Services, and marketing; and comply with applicable laws and regulations.

4. SMS & Email Communications — Consent, A2P, and TCPA Compliance

By submitting any form on our Site, you expressly provide written consent to receive SMS text messages and email communications from Gregarious Media. These communications may include: immediate responses to your inquiry or demo request; informational and educational follow-up related to your business situation; appointment scheduling and reminders; and service-related communications.

SMS Opt-Out: Reply STOP to any SMS message to opt out immediately. You will receive one confirmation message and will not receive further SMS communications unless you re-opt in.

Email Opt-Out: Click the "unsubscribe" link in any marketing email, or contact us at [email protected].

You are not required to provide consent as a condition of purchasing any goods or services. Standard message and data rates may apply to SMS messages.

Our SMS program operates in compliance with the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and applicable A2P 10DLC carrier registration requirements. We use third-party messaging infrastructure providers (such as Twilio or equivalent) to deliver SMS communications. Opt-in data and written consent are never shared with third parties for their own marketing purposes. Message frequency will vary based on your inquiry and engagement level.

5. Automated Systems, CRM Usage, and Lead Routing

As part of delivering our Services, we use marketing automation platforms, CRM systems, SMS/email communication tools, and AI-assisted lead qualification and response systems. When you submit a form on our Site, your information is entered into these systems to facilitate follow-up sequences, lead routing, demo scheduling, and engagement tracking consistent with the intent you expressed at submission.

Our systems may send automated follow-up messages at intervals designed to facilitate connection and response. All automated sequences include opt-out mechanisms and respect all opt-out requests promptly. We operate these systems in compliance with applicable laws and our contractual obligations with platform providers.

6. Demo Requests and Revenue Calculator Usage

If you request a demo through our Site, your contact information and stated business details will be used to prepare and deliver a tailored demonstration of our systems. If you use the revenue calculator on our Site, inputs you enter are used solely to generate your on-screen estimate and are not stored or associated with your identity unless you subsequently submit a contact form.

7. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to operate and improve our Site. These technologies may collect information about your browsing behavior, device, and preferences. You can manage cookie settings through your browser. We use analytics tools including Google Analytics and may use retargeting pixels to serve relevant advertising on third-party platforms.

8. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who assist with Site operations, communications delivery, CRM management, and analytics — all under contractual confidentiality obligations.
  • Communication Platforms: SMS and email delivery providers used to send messages consistent with your consent.
  • Legal Requirements: When required by law, court order, or government authority, or to protect the rights, safety, or property of Gregarious Media or others.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of that transaction.

9. Data Retention

We retain personal information as long as necessary to fulfill the purposes described in this Policy, maintain business records, and comply with legal obligations. When information is no longer needed, we delete or anonymize it using commercially reasonable methods.

10. Your Rights

Depending on your jurisdiction, you may have the right to: access and receive a copy of the personal information we hold about you; request correction of inaccurate information; request deletion of your personal information (subject to certain limitations); opt out of marketing communications at any time; and lodge a complaint with a relevant data protection authority.

To exercise any of these rights, contact us at [email protected].

11. California Privacy Rights (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale or sharing of personal information. We do not sell personal information as defined under the CCPA. To exercise your California rights, contact us at [email protected].

12. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

13. Children's Privacy

Our Site and Services are not directed at children under 13 years of age, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us promptly.

14. Changes to This Policy

We may update this Privacy Policy periodically. We will post changes with an updated "Last Updated" date. Continued use of our Site or Services after changes are posted constitutes your acceptance of the revised Policy.

15. Contact

Gregarious Media LLC
Email: [email protected]
Website: gregariousmedia.ai

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