Legal

Terms of Service

Last Updated: January 1, 2025  ·  Effective Date: January 1, 2025
Note: Professional draft — replace bracketed placeholders with your actual jurisdiction before publishing. Review with qualified legal counsel.

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the website at gregariousmedia.ai (the "Site") and the services offered by Gregarious Media LLC ("Gregarious Media," "we," "us," or "our"). By accessing our Site, submitting a form, requesting a demo, or engaging our Services, you agree to be bound by these Terms and our Privacy Policy, incorporated herein by reference.

2. Description of Services

Gregarious Media provides revenue recovery and conversion optimization services for businesses, including: database reactivation campaigns, speed-to-lead automation, after-hours lead response systems, reputation management and customer feedback programs, Voice AI deployment, abandoned lead recovery sequences, and social response and lead qualification services. We also provide live system demonstrations to prospective clients and access to revenue estimation tools on this Site.

The specific scope, deliverables, timelines, fees, and terms for any engagement of paid Services will be outlined in a separate written agreement or Statement of Work executed between Gregarious Media and the client.

3. Permitted and Prohibited Use

Permitted Use

You may use our Site for lawful purposes in accordance with these Terms — including learning about our Services, requesting a demo, using our revenue calculator, and submitting contact information for follow-up.

Prohibited Use

You agree not to: use the Site in violation of any applicable law or regulation; transmit unsolicited commercial communications or harmful code; attempt unauthorized access to our systems, data, or networks; scrape, copy, or reproduce Site content without our express written permission; impersonate Gregarious Media, its employees, or any other person or entity; or use our tools or forms to submit false, misleading, or fraudulent information.

4. Demo Access and Revenue Calculator

We may provide access to live system demonstrations and revenue estimation tools through our Site. These are provided for informational and evaluation purposes only. Demonstration content is illustrative and may not reflect the exact configuration that would be built for your specific business. Revenue calculator outputs are estimates based on general industry benchmarks and are not guarantees of specific financial outcomes for any individual business. Demo interactions are illustrative examples of system capabilities and may not reflect the exact configuration, response timing, or conversion results achievable for a specific business context.

5. Form Submissions, Communications, and A2P SMS Consent

By submitting any form on our Site — including contact forms, demo request forms, and intake forms — you acknowledge and agree that:

  • You are providing express written consent for Gregarious Media to contact you via email and/or SMS text message for purposes related to your inquiry, demo request, or service interest.
  • SMS messages may be sent using automated telephone dialing technology. You are not required to provide consent as a condition of purchasing any goods or services.
  • You may opt out of SMS messages at any time by replying STOP to any message received from us.
  • You may opt out of marketing emails by clicking the unsubscribe link or contacting us directly.
  • Standard message and data rates may apply to SMS communications.
  • Our SMS program complies with the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and A2P 10DLC carrier registration requirements. We use third-party SMS infrastructure providers to deliver messages. Carrier fees may apply. Consent records are maintained and are not transferred to third parties for independent marketing use.

6. Automated Communications and AI Systems Disclosure

Our Services include the deployment of automated communication systems, AI-assisted response tools, and lead qualification workflows on behalf of clients. As a prospective or active client, you acknowledge that:

  • Demonstration communications you receive as part of evaluating our Services may be generated or assisted by AI systems.
  • Automated messages sent on behalf of clients through our systems will identify the sending business and comply with applicable disclosure requirements.
  • All automated SMS and email systems deployed by Gregarious Media include opt-out mechanisms and comply with TCPA, CAN-SPAM, and applicable A2P requirements.
  • Voice AI systems deployed as part of client engagements may interact with callers using AI-generated responses. Disclosure obligations for such systems are governed by the applicable client service agreement and jurisdiction.

7. Client Service Agreements

Engagement of paid Services beyond initial inquiry, demo, and consultation is governed exclusively by a separate written agreement between Gregarious Media and the client. These Terms do not constitute a service contract and do not create any obligation for Gregarious Media to provide Services unless and until a separate agreement is signed by both parties.

All automations, CRM integrations, SMS workflows, and communication systems built as part of client engagements are subject to the terms of those individual agreements, including data handling, compliance responsibilities, and scope definitions.

8. Intellectual Property

All content on this Site — including text, design, graphics, logos, code, and the revenue calculator — is the property of Gregarious Media LLC or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any Site content without our express written permission. Nothing in these Terms transfers any intellectual property rights to you.

9. Disclaimer of Warranties

THE SITE, DEMO TOOLS, REVENUE CALCULATOR, AND ALL CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. GREGARIOUS MEDIA DISCLAIMS ALL WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. Results, revenue estimates, and conversion improvements referenced on this Site represent general industry data and benchmarks and are not guarantees of specific outcomes for any individual business.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GREGARIOUS MEDIA, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOST PROFITS OR REVENUE — ARISING FROM YOUR USE OF OR INABILITY TO USE THE SITE, DEMO TOOLS, OR SERVICES. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM USE OF THE SITE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNTS PAID BY YOU TO GREGARIOUS MEDIA IN THE THREE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

11. Indemnification

You agree to defend, indemnify, and hold harmless Gregarious Media and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Site or Services; (b) your violation of these Terms; (c) your violation of any applicable law or third-party rights; or (d) any information you submit that is false, inaccurate, or misleading.

12. Third-Party Links and Tools

Our Site may contain links to third-party websites or reference third-party services. These links are provided for convenience only. Gregarious Media does not endorse, control, or assume responsibility for any third-party content, privacy practices, or services. Your use of third-party services is at your own risk.

13. Privacy

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review it carefully.

14. Modifications

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the Site with an updated "Last Updated" date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

15. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of [Your State], without regard to conflict of law principles. Any disputes arising under or related to these Terms or the Services shall be subject to the exclusive jurisdiction of the state and federal courts located in [Your County, Your State].

Before pursuing formal legal action, you agree to first contact us at [email protected] and attempt to resolve the dispute informally for a period of not less than thirty (30) days.

16. Entire Agreement and Severability

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Gregarious Media with respect to your use of the Site. If any provision of these Terms is found to be unenforceable or invalid, that provision will be modified to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

17. Contact

Gregarious Media LLC
Email: [email protected]
Website: gregariousmedia.ai

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